Return & Refund Policy

Thank you for shopping with littletikes. Your satisfaction is very important to us.

Returns

We accept returns within 30 days from the date you receive your order. To qualify for a return, items must be unused, in their original condition, and returned in the original packaging.

Non-Returnable Items

The following products cannot be returned:

Gift cards
Personalized or custom-made items
Final sale or clearance products

Return Process

If you wish to return an item, please contact our customer service at VillasanaLorennis924@gmail.com within the 30-day return window.

Customers are responsible for the cost of return shipping, except when the item is defective, damaged during shipping, or an incorrect product was sent. Shipping fees for new orders will be calculated and displayed at checkout.

Once we receive your returned item, please allow 2-4 business days for processing and inspection.

Refunds

After we inspect the returned item and approve the return, we will notify you about the refund status. Approved refunds will be issued to the original payment method within 7-10 business days. Actual refund times may vary depending on your payment provider.

Order Cancellations

Orders can be canceled within 12 hours of placement. Please contact us immediately at VillasanaLorennis924@gmail.com if you wish to cancel your order.